Privacy policy - Ucer Education

Our Data Protection Principles
The protection and security of your personal data is of paramount importance to us. The use of your personal data is in strict compliance with general data protection regulations in order to make you feel secure with us in matters of data protection.
It is important to us that you are always aware of which personal data is collected during your visit on our website and during the use of our services and offers, as well as how we use said data afterwards. The following notices are intended to provide you with information about this and also to inform you of how we protect your personal data from manipulation, loss, destruction or improper use.

Collection and Use of Personal Data
Personal data is any data that allows for your personal identification, i.e. your name, address, phone number or email address (“Personal Data”). Personal Data is only collected, processed or used by us if permitted by law or if you have given your prior consent.
a. Contact Request We use your Personal Data exclusively to process your request to get in contact with you.
In addition, we collect and use your Personal Data in particular for the following purposes, but we will ask for your specific consent to do so:
If you provide us with additional consent to send you marketing materials we may use your data for patient analysis, treatment and oral health education messages and written advertising via email, phone or in print.
b. Right to Object to Advertising You can object at any time to the use of your Personal Data for advertising or market research purposes. You may also withdraw your consent at any time by simply contacting us via email, phone or in person. c. Online Applications If applicable, when you apply online for a job opening, training opportunity or internship with us, your information is used for the sole purpose of processing your application. As soon as your data is no longer needed it is deleted or destroyed.

Gaining and Recording Consent
You will be provided with a clear, simple way to opt in to receiving marketing information. Once consent has been gained the positive opt-in will be recorded on our database.

Data Security We and our service providers take technical and organisational security measures to protect stored Personal Data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our data processing and security measures are improved continuously to fall in line with technological developments.

General Disclaimer
The information provided on this Website is for general informational purposes only. Please read and review these Terms of Use carefully before accessing or using this website. By accessing or using this website, you acknowledge that you have read, understood and agree to this Terms of Use Agreement. If you do not agree to the Terms of Use, you may not access or use the site.

Terms of use
We cannot make any representations, warranties, or assurances as to the availability, accuracy, or completeness of this website, its information or its contents. We shall not be liable for any damages or injury resulting from your access to, or inability to access, this website, or from your use of, or reliance on, this website or any information provided at this Web site.
This website may provide links or references to other sites and may be accessed by links from third party websites over which we have no control. We have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content or that access. Any links to other sites are provided as merely a convenience to the users of this website. We reserve the right to delete, modify or supplement the content, links or references of this site at any time, for any reason, without notification.

Confidentiality Policy
Ucer Education recognises that all members of the team have an ethical and legal duty to keep patient information confidential. All members of the team are expected to comply with this policy and are advised to be aware of the confidentiality clause within their staff contract. Breaches of this policy could lead to dismissal.
Only in exceptional circumstances can a breach of confidentiality be justified.

Preventing breaches of confidentiality
We will keep any confidential data stored securely and will not allow it to be placed in areas where data may be seen by unauthorised personnel.

Disclosure of information
If it is necessary to release information about data we may hold:
• We will obtain the owners consent first, where possible and make sure they understand what information is being released, why and any likely consequences.
• We will release the minimum required.
• We will be prepared to justify our decisions and follow on action.

Exceptional circumstances
Responsibility for disclosure rests with Ucer Education Directors only. Under no circumstances will any other member of our staff make such a decision.
A court may order us to release information without the owner’s consent. If so, we will only release the minimum information.

Access to records
You have the right to see date we hold for you and we will meet any request, free of charge as quickly as possible and certainly within 30 days.

More information
For more information on this topic, please contact Ucer Education.

Useful organisations:
Information Commissioner (https://ico.org.uk)

1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:

“Account”
means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

“Content”
means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Cookie”
means a small text file placed on your computer by Ucer Education when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your shopping basket/cart. Further details are contained in Clause 10 and Schedule 1 of this Policy;

“Data”
means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

“Ucer Education”
means Ucer Education, ICE Postgraduate Dental Institute & Hospital, 24 Furness Quay, Salford Quays, Manchester M50 3XZ

“Service”
means collectively any online facilities, tools, services or information that Ucer Education makes available through the Web Site either now or in the future;

“System”
means any online communications infrastructure that Ucer Education makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”
means any third party that accesses the Web Site and is not employed by Ucer Education and acting in the course of their employment; and

“Web Site”
means the website that you are currently using (www.ucer.education) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Data Collected
Without limitation, any of the following Data may be collected:
2.1
name;

2.2
date of birth;

2.3
gender;

2.4
job title;

2.5
profession;

2.6
contact information such as email addresses and telephone numbers;

2.7
demographic information such as post code, preferences and interests;

2.8
financial information such as credit / debit card numbers;

2.9
IP address (automatically collected);

2.10
web browser type and version (automatically collected);

2.11
operating system (automatically collected);

2.12
a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and

2.13
Cookie information (see clause 10 below).

3. Our Use of Data
3.15
Any personal Data you submit will be retained by Ucer Education for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 5 years.

3.16
Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties.

3.17
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998 and General Data Protection Regulation (GDPR) 2018. For more details on security, see clause 9 below.

3.18
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:

3.18.1
internal record keeping;

3.18.2
improvement of our products / services;

3.18.3
transmission by email of promotional materials that may be of interest to you if you have opted in to receive such communications;

3.18.4
contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site, if you have opted in to receive such communications.

4. Third Party Web Sites and Services
Ucer Education may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Ucer Education requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998 and General data Protection Regulation (GDPR) 2018.

We do not store credit card details

5. Controlling Access to your Data
5.21
Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

5.21.5
use of Data for direct marketing purposes;

5.21.6
use of Data for educational purposes; and

5.21.7
sharing Data with third parties.

6. Your Right to Withhold Information
6.22
You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.

6.23
You may restrict your internet browser’s use of Cookies. For more information see clause 10.

6.24
You may withdraw consent to receiving communication from Ucer Education at any time by competing the online form on the Contact Us page of the website or by phoning Ucer Education

7. Accessing your own Data
7.24
You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time. Details of how to change consent are provided on the website.

7.25
You have the right to ask for a copy of your personal data. This will be provided within 7 working days and there will be no charge.

8. Security
Data security is of great importance to Ucer Education and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

9. Cookies
9.26
Ucer Education may set and access Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.

9.27
A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other sites.

9.28
You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.

9.29
You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.

10. Changes to this Policy
Ucer Education reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.